Frequently Asked Questions

We want to help you through the questions you have. If you can't find a question or an answer and solution, please email us using the information on our contact us page. 

FAQs

false, "accordion_title"=>"Where do I find nutritional information?", "title_font_style"=>"body", "title_size"=>"1.5rem", "text_alignment_desktop"=>"left", "text_alignment_mobile"=>"left"}" id="Details-AbHlpQnE5UTNZUXBlM__accordion_0-template--25385416753520__accordions_0" data-close-other-animated-details="false">
"

Our nutritional facts are all clearly displayed on our packages. We also include them on the product page of each item. Please reach out if you have further questions.

", "text_size"=>"medium"} copy--medium block--ANE9VRXBRcUh0aGJBc__richtext_0" style="--i: ;" >

Our nutritional facts are all clearly displayed on our packages. We also include them on the product page of each item. Please reach out if you have further questions.

false, "accordion_title"=>"How is my meat shipped?", "title_font_style"=>"body", "title_size"=>"1.5rem", "text_alignment_desktop"=>"left", "text_alignment_mobile"=>"left"}" id="Details-ANEw4MEU0WGFXd01SU__accordion_1-template--25385416753520__accordions_0" data-close-other-animated-details="false">
"

Your meat will be thoroughly seasoned, cooked, and prepared, and then vacuum sealed for freshness and longevity. Then we will ship it frozen to you. There will be dry ice with your order to preserve temperature. Put your meat straight into the freezer and use whenever you are ready. You will receive email tracking as soon as your meat box ships.

", "text_size"=>"medium"} copy--medium block--ALzM0cXlaZUd4cmdFZ__richtext_1" style="--i: ;" >

Your meat will be thoroughly seasoned, cooked, and prepared, and then vacuum sealed for freshness and longevity. Then we will ship it frozen to you. There will be dry ice with your order to preserve temperature. Put your meat straight into the freezer and use whenever you are ready. You will receive email tracking as soon as your meat box ships.

 false, "accordion_title"=>"How long can I store the meat?", "title_font_style"=>"body", "title_size"=>"1.5rem", "text_alignment_desktop"=>"left", "text_alignment_mobile"=>"left"}" id="Details-AR0NYM2ZMb2xRVjU1M__accordion_2-template--25385416753520__accordions_0" data-close-other-animated-details="false">
"

Your meat will remain good in the freezer for 1 year from it's arrival date. If you put your meat in the fridge, please use withing 3-5 days.

", "text_size"=>"medium"} copy--medium block--ANjJoM29xbGdPcmpvT__richtext_2" style="--i: ;" >

Your meat will remain good in the freezer for 1 year from it's arrival date. If you put your meat in the fridge, please use withing 3-5 days.

 false, "accordion_title"=>"What if there is a problem with my meat when it is delivered?", "title_font_style"=>"body", "title_size"=>"1.5rem", "text_alignment_desktop"=>"left", "text_alignment_mobile"=>"left"}" id="Details-AREhSckVJRGhGS3RDZ__accordion_3-template--25385416753520__accordions_0" data-close-other-animated-details="false">
"

Once your package leaves our warehouse and until it is delivered to your address, shipping liabilities are with USPS, FedEx, and UPS. In the unfortunate event your package is damaged, lost or stolen while in transit, please contact us.

", "text_size"=>"medium"} copy--medium block--AQmdiUlpRNWlzUnova__richtext_3" style="--i: ;" >

Once your package leaves our warehouse and until it is delivered to your address, shipping liabilities are with USPS, FedEx, and UPS. In the unfortunate event your package is damaged, lost or stolen while in transit, please contact us.

Returns and Exchanges

false, "accordion_title"=>"What is your return and exchange policy?", "title_font_style"=>"body", "title_size"=>"1.5rem", "text_alignment_desktop"=>"left", "text_alignment_mobile"=>"left"}" id="Details-Ac0oxOUlyWnZjTzFuV__accordion_1-template--25385416753520__accordions_1" data-close-other-animated-details="false">
"

Due to the nature of our products, and the quality and safety we must guarantee for each customer, we do not accept returns or exchanges on products. All orders are considered FINAL SALE. For order inquiries and questions, please contact us. Please note that our customer service is available 9 am - 5 pm MST Monday - Friday.

", "text_size"=>"medium"} copy--medium block--Ac2pVZzRnNldJeGN3Y__richtext_1" style="--i: ;" >

Due to the nature of our products, and the quality and safety we must guarantee for each customer, we do not accept returns or exchanges on products. All orders are considered FINAL SALE. For order inquiries and questions, please contact us. Please note that our customer service is available 9 am - 5 pm MST Monday - Friday.